The world is full of organizational cynics. Look around. Heck, look in the mirror. We sit in our cubes, adjust our chairs, sharpen our pencils and stare at our computer screens with the sense that we're immersed in dysfunction. We could, we're sure, do a far better job of running things if we were given the chance. But we know we won't get the chance and so sink into doubt, distrust, and pessimism. But it doesn't have to be that way.
