The second edition of this manual is designed to help the reader match their training activity with the needs of their organization and the people in it. It contains 22 re-usable instruments on relevant issues. 'If you are involved in training or related organizational development activities then this manual is for you.' In Practice '... an excellent source of ideas to assist the trainer; particularly in situations where they know broadly what sort of information they want but are uncertain how to proceed with the actual data collection.' Education and Training '... an excellent guide to facilitate a worthwhile training needs analysis.' Assessment and Evaluation in Higher Education '... a useful addition to the library of any trainer looking for practical help and ideas.' Industrial and Commercial Training 'The book is packed with checklists, guidance notes, etc, and is well recommended whether you have a copy of the first edition or not.' Executive Development 'Trainers will find this a useful text.' Economic Outlook, March/April 2001