In his book Kai Bulling proposes the systems constellation as an instrument for change agents. An innovative general model of the systems constellation as a management intervention is constructed that presents the method as a synergetic combination of functional elements. This creates a new level of transparency that will support practitioners and managers in understanding its benefits and challenges as well as tailoring interventions to a specific case.

Contents

• Organizational Change and Change Management: Phenomenon, Task and Approaches
  
• The Case Study: A New Quality Auditing Approach in an FMCG Company
  
• Case Study Findings Related to Change Agency, Management Tools and Methods
  
• The Systems Constellation as a Management Intervention: A General Conceptualization
  
• An Integrated Model of Partial Effects of the Systems Constellation
  

Target Groups

• Researchers and students in the fields of change management and systemic management
  
• Change agents, managers and consultants
  

The Author

Dr. Kai Bulling wrote his dissertation under the supervision of Prof. Dr. Georg Müller-Christ at the chair of business studies and sustainable management at the University of Bremen, Germany. He has held a variety of roles in the FMCG industry in supply chain, quality and consumer service management as well as trade marketing.